Terms and conditions of use of the online store

These terms and conditions apply to e-commerce store of Aromas do Valado (www.aromasdovalado.com)  and it is responsible for such.
Aromas do Valado is a registered trademark of Aromas do Valado, Unipessoal Lda. These terms and conditions apply to all transactions made online, via email or telephone.  By using this site you are automatically agreeing to these terms and conditions, therefore, please carefully read the terms and conditions hereof before using this site.

Aromas do Valado, Unipessoal Lda. reserves the right to at any time change or update the rules of use, not requiring any prior notice to be given to users, and such changes produce immediate effect after their online publication. These terms and conditions were created in accordance with Portuguese law and you will be bound to comply with such law if you agree with them.

Please contact us if in doubt.


Prior registration of users
You must register in advance as a condition for using certain features of the website mentioned therein. For this registration you must provide your full name, e-mail and password and other information, in accordance with the further instructions given at the registrations feature of the website.


Personal data

The information the customer communicates to the system are essential for: processing orders, invoicing and to provide authenticated access to system services.  Aromas do Valado, Unipessoal Lda. shall not disclose the personal data of customers to third parties.


Payment methods and delivery or supply

The following payment methods are available, depending on the type of product/service/content ordered: Paypal or Multibanco ATM system.
The products will be delivered by mail or by courier to the address indicated by the customer when placing the order. The services and content will be provided according to their nature.

Shipping costs

The delivery of orders is subject to payment by the customer of the shipping costs that may be in force at the time of the order and according to the weight of the order.
Shipping prices include VAT at the legal rate in force.
Shipments to countries outside the European Union have to pay the customs fees that are defined by the destination country. The customer is solely liable for the payment of such fees.
Orders will be shipped by Aromas do Valado within a maximum of 5 business days, counting from the date of payment of the order.


Correction of ordering errors

Any errors by customer in their order may only be corrected if the order has not yet been shipped, by e-mail sent toThis email address is being protected from spambots. You need JavaScript enabled to view it.. The intended correction shall only be considered valid after written confirmation of its receipt by Aromas do Valado.

Right of termination

The customer may terminate the contract without penalty and without needing to give a reason, within 14 days of receipt of the product by the customer.
The right of termination provided for in the previous paragraph shall be exercised by sending a registered letter with acknowledgment of receipt to Aromas do Valado, within the time period set forth in the preceding paragraph, notifying of its intention to terminate the sales contract.
The right of termination will only be valid and effective if the customer returns the product within 30 days of its receipt, in the exact original condition in which the same were sent to the address given by the customer and with an attached copy of the proof of purchase.
The customer may not exercise the right of termination for contracts involving the acquisition of personalized goods and also on contracts where the acquired goods or services cannot be returned due to their nature.
When the right of termination has been exercised by the customer in accordance with the above, Aromas do Valado will reimburse the sums paid by the customer by the means it deems most appropriate. If Aromas do Valado wishes to make the refund through bank transfer, the customer must provide its NIB (Bank Identification Number) for this purpose.



These conditions apply throughout the period of availability online of the e-commerce store of Aromas do Valado (www.aromasdovalado.com).



Aromas do Valado, Unipessoal Lda. reserves the right to change prices without needing to provide any notice.

All products sold on this site are subject to availability of stock and they may be withdrawn from sale at any time.

Prices are in euros, with duties and taxes included.  The prices shown take into account the VAT payable on the date the order is placed.  Any change to VAT will be reflected in the product prices.


Electronic invoice

Invoices are sent in digital format.  The electronic invoice replaces paper invoices.



Aromas do Valado, Unipessoal Lda. does not nor does it intend to give any answers to medical disorders. It is not implied or stated anywhere on this site that we replace the skills of health professionals.

Aromas do Valado, Unipessoal Lda. lists the ingredients of all toiletries and cosmetics it sells. We advise customers to carefully read them to make sure they are not allergic to any of the ingredients.  If the customer has any questions regarding the products, we will make every effort to provide explanations.

We do not accept liability in the case of allergic reactions. Keep these products away from children. In the event of an accident in which there is the accidental ingestion of any product, immediately contact CIAV (808 250 143), which holds the formulations of our products, so that they can advise you on the best course of action.
Aromas do Valado, Unipessoal Lda. is not liable for computer damage or viruses that may infect your computer while browsing our site.


If the customer does not want to replace one product for another, Aromas do Valado, Unipessoal Lda. commits to return the sum of the order via bank transfer within 30 business days.